Radio Taxis Ltd have provided black cab services in London for more than half a century. Over 2,500 drivers curently work alongside Radio Taxis to form the largest dynamic multi-fleet in the capital.
Customer accounts range from blue chip companies to high level public sector organisations and private individuals. Radio Taxis’ list of corporate clients includes UBS, Merrill Lynch, The Houses of Parliament and The Bank Of England. From transport to client meetings, airport transfers and safe passage home, Radio Taxis provides a comprehensive service for all.
Drivers and Vehicles
Radio Taxis’ fleet of traditional cabs are purpose built for inner city transport. All vehicles have a 25 ft turning circle to ensure optimum manoeuvrability. Passenger compartments are designed to ensure privacy and passenger comfort. All cabs are fully equipped for wheelchair access.
As part of London’s transportation network, Radio Taxis’ traditional black cabs enjoy privileged access to bus lanes. Travelling swiftly around the capital, the entire fleet is licensed by Transport for London and fares are fully regulated.
Radio Taxis maintains a dedicated Driver Services Centre. The purpose of the centre is to provide the highest standards of training, service and efficiency for our customers. Radio Taxis’ traditional black cab drivers are certified in ‘The Knowledge’ and committed to providing passengers with a prompt, safe and enjoyable experience.
Behind The Scenes
Radio Taxi’s state of the art control room is based in Central London and open for business 24 x 7, 365 days per year. Bookings are taken by telephone, fax, e-mail, SMS or via the internet.
Sophisticated software and the dynamic nature of the fleet generates a rapid response to bookings. The Pathfinder platform is an automated dispatch system that logs calls and utilises GPRS (Global Positioning) technology to identify the nearest vehicle. Collection is assured no more than 15 minutes after a booking is received in Central London (20 minutes inside the M25).
First class management information is essential for business clients. Radio Taxis provides all account customers with fully itemised bills complete with a breakdown of services for each individual. Account Managers are allocated to each corporate client and charged with handling all aspects of the relationship.
Radio Taxi’s Arrival Advice service is designed to ease communication between driver and passenger in crowded areas and available by telephone or SMS text message. At the request of clients, specific elements of the service can also be personalised including driver dress code, air-conditioning, meet & greet, marshalling and event management.
Radio Taxis has developed relationships with a network of national and international partners. For clients travelling elsewhere in the UK or overseas, Radio Taxis will arrange personal transportation for the duration of their visit.
Business Benefits
Green Leadership
In March 2005, Radio Taxis Group became the world’s first Carbon Neutral taxi company.
Carbon neutrality is a complex undertaking. Independent assessors determine the emissions produced by each organisation, otherwise known as a Carbon Footprint. Having introduced measures to reduce that figure, Radio Taxis set about completing the process by balancing surplus emissions against ‘offsets’ - e.g. making financial investments in projects that benefit the environment.
For companies seeking to become carbon neutral, the scale of investment in offset ‘credits’ can be prohibitive. By working with Radio Taxis - which has already offset emissions - organisations are not producing a carbon footprint themselves. They have nothing to offset in regard to personal transportation - and no costs are incurred!
Radio Taxis’ approach to emissions has created commercial relationships with many organisations including HSBC, Bank Of England and BNP Paribas. Going green is good for business. Working with Radio Taxis is helping high-profile organisations realise their own environmental objectives.
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