Overview information
Radio Taxis Group takes enormous pride in supplying ground transportation services around London and working with corporate customers across the spectrum of industry. The complexities, challenges and opportunities of corporate accounts provide the pivotal focus for our day-to-day activities.Radio Taxis places over half a century of logistical expertise at the disposal of clients. Each Corporate Account is individually structured, blending extensive planning, robust booking procedures and a hand picked management team.
Each relationship begins with Account Managers assessing current ground transportation arrangements. A situation analysis identifies journey volumes, prominent pick ups, booking processes and other key operational criteria.
Dedicated call takers access data on screen relating to the account, displaying information that includes pick up address and other key details.
Radio Taxis Group also offers a 'real time' on-line booking facility, by-passing our Operation Centre and allocating jobs directly to the nearest driver. The system allows staff to book taxis on a user-friendly screen via the Internet. Each booking is allocated a confirmation number and vehicle registration details are provided to simplify tracking.
Management meetings are scheduled at regular intervals to evaluate performance levels and facilitate the smooth running of the account. Such meetings are also intended to act as a platform for discussing new ideas and additions to Radio Taxis’ services.
Over recent years, furnishing customers with timely and accurate management information has become almost as important as providing a first class taxi service.
Radio Taxis’ management information systems are designed to place control in the hands of our customers. Itemised bills are available on request, enabling organisations to identify staff booking cars, length of journeys and average waiting times.
Radio Taxis maintains service levels by strict adherence to the following strategies:
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