15:48 :: Sunday, 20 May 2012

Xeta

To book a taxi phone 0845 108 3000

XETA taxis

The Xeta taxi service blends a dynamic fleet of taxicabs with leading edge technology: Xeta is specifically aimed at small and medium sized businesses and personal account holders.

Xeta's sophisticated software platform automatically identifies the nearest vehicle, allocates bookings and provides collection within 15 minutes.

Xeta is versatile, reliable & professional. 

XETA Drivers & Vehicles

Xeta's 500 strong fleet of London taxis is purpose built for inner city transport and passenger comfort. Passenger compartments are designed to ensure privacy and all cabs are fully equipped for wheelchair access.

All cabs are licensed by TfL/PCO and fares are regulated.

Forming part of London's transportation network, Xeta's drivers have the “knowledge” and Xeta’s taxis enjoy privileged access to bus lanes and thus travel swiftly around the capital.

Supplying customer needs

Xeta provides itemised billing as standard, enabling organisations to identify usage by employees, journey information and waiting times incurred.

Xeta was created to meet the needs of an evolving marketplace and cater for the specific demands of each customer. For example, Xeta's clients include some Government Agencies and Public Sector organisations.

In order to protect the special interests of these customers, drivers not only sign a confidentiality agreement but are subject to a CRB (Criminal Records Bureau) check conducted by an agency of The Home Office.

Behind The Scenes

Xeta's Operation Centre is based in Central London and open for business 24 x 7 x 52 weeks per year. Bookings are taken by telephone, fax, e-mail, SMS or via the internet.

At the heart of Xeta sits an automated despatch system that logs calls and utilises Global Positioning technology to identify the nearest taxi. The platform allocates fares 10-15 minutes in advance of collection and enables Xeta's operation centre to track the position and status of taxis in real time.

Xeta's “Advise arrival” service is designed to ease communication between driver and passenger especially in crowded areas. At the request of clients, specific elements of the service can also be personalised including, air-conditioned vehicles, meet & greet services, marshalling and event management. In addition, arrangements can be made for national or international journeys on behalf of passengers travelling further afield.